View Full Version : Damn Fox forks
Just set up a new fox fork and noticed severe play in the fork similar to a very loose headset. To solve the problem decided to send it in to PUSH and have the bushings sized to eliminate the play. Turns out that the bushings can be pressed in by hand and moved around by finger pressure alone in the lowers. Fox offerd that I could buy a new set of lowers, but WTF they are new. Now the fork sits in a bin at PUSH waiting on a call back from Fox to seehow badly they will gouge the wallet to fix a factory defect. I really hate dealing with this type of BS when it should be a non issue to begin with.:mad:
Kingbozo
06-20-2006, 12:17 PM
Brand new or new to you? I can't believe that wouldn't be covered under warranty.
Danimal
06-20-2006, 12:19 PM
Shoulda got a "Lefty"
http://www.cannondale.com/suspension/06/lefty_max_carbon_spv.html
soupboy
06-20-2006, 01:14 PM
Sounds defective. I've owned several Fox products and never had such a material issue. When something went wrong they always fixed it gratis.
There's no reason for a fork to be that sloppy.
With Fox having the best damn forks in the business and dominating the marketplace let's hope they aren't getting a little to cockey. Hopefully they will come around on this one and take care of you.
Let us know how it turns out.
tedsti
06-20-2006, 02:03 PM
Fox forks are known for having a little slop in the bushings. This is why Push has made a good business fixing one of the Fox "features". Push also does much more as well....
jeffgude
06-20-2006, 02:13 PM
I have the same issue with my Fax Float, less than a year of riding. Does not affect the performance, but as he says it does feel just like a loose headset.
Kingbozo
06-20-2006, 02:17 PM
I have the same problem with my '01 Psylo Race. I too thought it was the headset, especially since I have a Hopey Stearing Damper. But its the fork.
Fox forks are known for having a little slop in the bushings. This is why Push has made a good business fixing one of the Fox "features". Push also does much more as well....
Currently this is where the fork is sitting. Apparently Fox only makes one size bushing for all of there 32mm forks. Inner diameter of the bushings do have some variation which allows for the loose headset feel to take place, however the lower sanctions and bushings should always be tight, where on this set they are loose enough to slide in and out under ones own finger pressure, not tool required. The interface between the lowers and bushings should be significant enough to require a bushing press. Apparently set I have were machined out a bit to far from FOX and are effectivly junk. These should of never seen the outside world and hopefully will be replaced, still waiting on call backs from Fox and Push.
transplant
06-20-2006, 03:57 PM
On a similar note, I have an older Marzzochi Z3 that I think blew its' gasket. Where is this "PUSH" and would they service it? What's estimated cost and turn around?
BKocka
06-20-2006, 04:02 PM
just a warning for you.... getting things dealt with that are warranty issues at a bike shop will be a super long wait. I would ask for a loner fork while you wait, because knowing fox, and sram, and manitou, and every other component company it will take months. sorry to bring the bad news, but ive worked at 3 shops and unfortunatly that has always been the case (except ive never had a problem with shimano but that is beause they are so damn corprate these days.)
however, is the fork yours, or did you buy it from someone else? because it will not be warrentied unless you are the origonal owner. it's unfortunate, but thats just the business.
On a similar note, I have an older Marzzochi Z3 that I think blew its' gasket. Where is this "PUSH" and would they service it? What's estimated cost and turn around?
Sorry, they are only working with Fox Forks and shocks. If you blew a gasket I'd start with enduroforkseals and for internal parts its back to Marz.
Paul Swenson
06-20-2006, 04:02 PM
On a similar note, I have an older Marzzochi Z3 that I think blew its' gasket. Where is this "PUSH" and would they service it? What's estimated cost and turn around?
http://www.pushindustries.com/
BKocka
06-20-2006, 04:05 PM
why is your fork in colorado if you live in minnesota?
transplant
06-20-2006, 04:19 PM
http://www.pushindustries.com/
Why, thank you!
Paul Swenson
06-20-2006, 04:23 PM
Why, thank you!
Don't thank me, thank Soupboy.
He posted their URL on this board awhile back and I bookmarked it.
Fox forks are known for having a little slop in the bushings.
yea - one of the "benefits" Fox sees from this is the consumer will notice the plushness on the showroom floor. The issue is, once the fork is broken in, the slop shows up.
If they made them tighter to start with, they wouldn't be as plush on the floor.
Sad really.
LightWeight
06-20-2006, 08:27 PM
Back when I had a Vanilla, I had the same problem. Turns out I had the preload turned too tight. I loosened that up a couple of clicks and the looseness went away. Might want to give that a try?
Back when I had a Vanilla, I had the same problem. Turns out I had the preload turned too tight. I loosened that up a couple of clicks and the looseness went away. Might want to give that a try?
Thanks all for you support and advice. Unfortunately this is a machining issue from FOX directly and can be solved by a simple adjustment.
Danimal
06-21-2006, 09:23 AM
why is your fork in colorado if you live in minnesota?
Cause he forks around :)
Ala Carte
06-21-2006, 09:24 AM
On a similar note, I have an older Marzzochi Z3 that I think blew its' gasket. Where is this "PUSH" and would they service it? What's estimated cost and turn around?
You don't need to send your forks out of state for service. The metro has many qualified wrenches who can do the job. I used to have a Z.1, and I replaced the bushings & dust seals, its a pretty easy job. Oil weight and height is a no brainer as well. As long as the parts are attainable, I don't see any issues with servicing your forks. Penn Bloomington ask for Tyson, oh yeah, I'll can make your HeadShok smooth again too.
BKocka
06-21-2006, 09:30 AM
You don't need to send your forks out of state for service. The metro has many qualified wrenches who can do the job. I used to have a Z.1, and I replaced the bushings & dust seals, its a pretty easy job. Oil weight and height is a no brainer as well. As long as the parts are attainable, I don't see any issues with servicing your forks. Penn Bloomington ask for Tyson, oh yeah, I'll can make your HeadShok smooth again too.
or Penn richfield and ask for martin- he went to colorado SRAM technical university to get trained on servicing forks, etc. at least one guy/chick from every penn went.
transplant
06-21-2006, 09:50 AM
Penn Bloomington ask for Tyson, oh yeah, I'll can make your HeadShok smooth again too.
Anything closer to White Bear Lake?
BKocka
06-21-2006, 09:56 AM
how close are you to woodbury? because there is a penn in woodbury and thomas that works there is very good, as well.
You don't need to send your forks out of state for service. The metro has many qualified wrenches who can do the job. I used to have a Z.1, and I replaced the bushings & dust seals, its a pretty easy job. Oil weight and height is a no brainer as well. As long as the parts are attainable, I don't see any issues with servicing your forks. Penn Bloomington ask for Tyson, oh yeah, I'll can make your HeadShok smooth again too.
But who in the cities re-machines the fork for seal seats and upgrades the internal components? Push woulnd not be in business if they did not offer above and beyond a basic rebuild.
transplant
06-21-2006, 10:00 AM
how close are you to woodbury? because there is a penn in woodbury and thomas that works there is very good, as well.
A lot closer to there than Bloomington.
Thanks for the tip.
BKocka
06-21-2006, 10:00 AM
But who in the cities re-machines the fork for seal seats and upgrades the internal components? Push woulnd not be in business if they did not offer above and beyond a basic rebuild.
trust me there are mechanics in MN that do that, too. ;)
Magic
06-21-2006, 01:20 PM
Anything closer to White Bear Lake?
Tom, send me the fork and parts. I'll do it for you. I suggest using Enduro seals, they seem to be the best out on the market. And since it's a Marz. I have all the tools for the job. PM me, and we'll talk.
Wolfchimp
06-21-2006, 04:19 PM
Screw Fox! Pick up a new Rock Shox REBA. It is the best fork I have pedalled. Nice on the pocket book too.
soupboy
06-21-2006, 05:11 PM
Sorry, they are only working with Fox Forks and shocks. If you blew a gasket I'd start with enduroforkseals and for internal parts its back to Marz.
They've got Reba and Pike stuff in the works if not already available. My Reba Race for my 29er is going there once it gets back from SRAM (creaky crown).
soupboy
06-21-2006, 05:13 PM
But who in the cities re-machines the fork for seal seats and upgrades the internal components? Push woulnd not be in business if they did not offer above and beyond a basic rebuild.
Right. PUSH tunes forks and part of the tuning process involves a basic rebuild. They replace OE guts with aftermarket guts for each rider's weight and terrain/style.
Tetreves
06-21-2006, 05:35 PM
They've got Reba and Pike stuff in the works if not already available. My Reba Race for my 29er is going there once it gets back from SRAM (creaky crown).
Well, since people are having problems with every other fork on the market, it makes me glad I bought a White Brothers! :banana:
Sure, it costs more. But it works.
tedsti
06-21-2006, 05:37 PM
There is nobody local who is going to remachine the seal seats. There is also nobody other than Push who will add platform damping.
About the only thing you will get locally is changing the oil viscosity, coil springs and maybe changing out a shim on some forks.
trust me there are mechanics in MN that do that, too. ;)
Danimal
06-21-2006, 07:11 PM
Well, since people are having problems with every other fork on the market, it makes me glad I bought a White Brothers! :banana:
Sure, it costs more. But it works.
I am also glad I gots a "Lefty", oh... and according to Bob they are the new rage for 29ers too.
Ala Carte
06-22-2006, 02:07 AM
how close are you to woodbury? because there is a penn in woodbury and thomas that works there is very good, as well.
Yeah, send it to Thomas, so he can send it to me. Tom where's the pizza, you're late again!
Ala Carte
06-22-2006, 02:12 AM
Right. PUSH tunes forks and part of the tuning process involves a basic rebuild. They replace OE guts with aftermarket guts for each rider's weight and terrain/style.
Thats great if you all your internals are shot. There is alot that can be done with the tuning of OE parts with correct oil weights/heights, and damper settings, etc.
nord0306
06-23-2006, 01:21 AM
Shoulda got a "Lefty"
http://www.cannondale.com/suspension/06/lefty_max_carbon_spv.html
I second that motion! but everybody knows that already
Thats great if you all your internals are shot. There is alot that can be done with the tuning of OE parts with correct oil weights/heights, and damper settings, etc.
Agreed, but this is normally a simple matter of knowing what / how to tune a fork by balancing all the oil height, weight air pressure, spring rate, damper settings.... ,but as I stated previously the internals were junk to begin with at least the lower santions and bushings interface as the santions were not in tolerance from the get go. So regardless of OE components any local repair would not be capable of correcting the issue with out sending the fork back to Fox in the peak of the season.
soupboy
06-23-2006, 12:08 PM
Thats great if you all your internals are shot. There is alot that can be done with the tuning of OE parts with correct oil weights/heights, and damper settings, etc.
?Que? No, I'm talking about sending brand new, unridden forks to PUSH for full guts replacement. To the extent you have worn parts, it makes even more sense to me. Fox service is slow and characterized by poor communication IME.
Fox is in the business of selling new forks - not modifying or repairing forks (unless coerced under warranty claims).
BKocka
06-23-2006, 12:13 PM
how is this thread still being posted in? is there that much to talk about that has to do with fox!? ha.
Wolfchimp
06-23-2006, 04:20 PM
Its easy to continue posting about nothing if you are bored at work!;)
I find myself on these forums way too much but not nearly as much as I used to.:crazy2:
Standard
06-27-2006, 12:54 AM
Fox customer service leaves much to be desired...
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